Technical Support Engineer providing support for Optix clients in a hybrid role. Managing technical issues and enhancing user experience with the Optix platform.
About the role
- Support Technician for final user equipment at SONDA. Solving incidents and configuring technology services under Sonda's model.
Responsibilities
- Soporte en Sitio para equipos de usuario final
- Solución de incidentes y requerimientos para elementos de Configuración
- Atención a cualquier servicio de tecnología incluido en el Catálogo de Servicios
Requirements
- Tecnólogo Graduado de Sistemas, Electrónica o afines
- Certificado ITIL(R) Foundations V4
- 2 años de experiencia en Servicios de usuario final
Benefits
- Oportunidades de desarrollo personal y profesional
- Excelente lugar para aprender y contribuir a mejorar la calidad de vida de las personas por medio de la tecnología
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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