Manager for CRM & Email Platform ensuring health and performance of marketing and editorial email programs at CNN. Overseeing operational excellence and guiding teams in email engagement.
About the role
- Junior Customer Success Analyst managing client relationships with B2B accounts in Porto Alegre. Ensuring satisfaction and success for member businesses associated with Amcham Brasil.
Responsibilities
- Gestão e relacionamento de carteira de clientes B2B (médio e grande porte);
- Gerenciamento de metas e resultados;
- Realizar follow-up de renovações;
- Mapeamento de novas oportunidades de negócios;
- Conduzir reuniões;
- Interação com áreas internas (eventos e conteúdo, financeiro, patrocínio, etc.);
- Participação de eventos, comitês e seminários.
Requirements
- Ensino superior completo ou cursando;
- Conhecimento pacote Office;
- Experiência com atendimento ao cliente - relacionamento;
- Disponibilidade para atuar em modelo presencial.
- Seja proativo (a), curioso(a) e engajado(a) para atingir metas e resultados;
- Seja dinâmico (a) para transitar e negociar com empresas multissetoriais;
- Seja movido(a) a desafios;
- Tenha o cliente como o centro das suas ações;
- Tenha comunicação escrita e falada de forma clara e objetiva;
- Tenha capacidade de trabalho em equipe, de maneira construtiva, respeitosa e para o atingimento de resultados conjuntos.
Benefits
- Cartão Multi-benefícios com vale refeição e vale alimentação;
- Vale transporte;
- Vale combustível;
- Wellhub;
- Day off no dia do aniversário;
- Frutas no período da tarde;
- Programa de felicidade
- Credencial ao SESC;
- Assistência médica;
- Seguro de vida em grupo;
- Descontos em cursos, pós-graduação e MBA;
- Acesso aos programas de Capacitação da Amcham;
- Recesso final de ano.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Werkstudent in Repair Administration & Customer Success at RIEDEL Communications. Responsible for customer repair data entry and communication with clients in German and English.
Member Advocate III supporting healthcare navigation for L.A. Care Health Plan members. Handling complex cases, resolving issues, and facilitating access to services for vulnerable populations in Los Angeles.
Customer Success Manager advocating for employer partners at a venture - backed startup revolutionizing education and career pathways. Driving strategic growth through collaboration and enthusiastic partner engagements.
Junior Client Success Manager at Root focusing on enterprise client engagement and product adoption. Collaborating with various teams to ensure client satisfaction and success while nurturing long - term relationships.
Customer Success Manager at Black Duck Software, Inc. supporting enterprise software adoption and renewal targets using a digital - first engagement strategy.
Customer Success Manager driving strategic engagement and measurable ROI for Smart Containers at ORBCOMM. Collaborating cross - functionally to optimize operations for maritime leaders.
Customer Success Specialist engaging with customers to help maximize their revenue and product adoption. Working with hotel clients on their business growth while providing superior customer care.
Client Success Intern shadowing the Client Success team at Dreamscape Learn. Gain experience in EdTech and VR technology in a hybrid role based in Culver City, California.
Internship role in Customer Success at Smithfield Foods, focusing on real - life experiences and impactful projects. Involvement in learning plans and presentations to executive leadership.