Customer Success Specialist engaging with customers to help maximize their revenue and product adoption. Working with hotel clients on their business growth while providing superior customer care.
About the role
- CRM Analyst at Banco Bmg focusing on data analysis and customer lifecycle management. Collaborating to enhance sales strategies and improve client relationships through data-driven insights.
Responsibilities
- Análise de dados e criação de indicadores para definição do ciclo de vida do clientes;
- Monitoramento e atualização de indicadores de performance das ações realizadas da área de CRM (réguas, disparos, leads);
- Análise e divisão de toda base de clientes em grupos com características similares para direcionar ações fomentando vendas e personalizar abordagens de vendas;
- Planejamento e implementação de estratégias de longo prazo para melhorar o relacionamento com os clientes e impulsionar o crescimento das vendas.
Requirements
- Cursando ou Completo Superior em: Tecnologia, Estatística, Matemática, Engenharia, Economia, ou áreas afins;
- Experiência com as ferramentas de: SQL, SAS, ou outra solução que apoie na análise e manipulação de dados;
- Desejável experiência com Lógica de programação;
- Desejável experiência no segmento bancário.
Benefits
- Plano de saúde sem mensalidade e Telemedicina;
- Plano odontológico;
- Vale Refeição e Alimentação;
- Seguro de vida;
- Previdência privada;
- Remuneração variável anual (bônus) competitiva;
- PPR - Programa de Participação nos Resultados;
- Bicicletário e vestiário;
- Auxílio creche;
- Auxílio internet;
- Programas de qualidade de vida;
- Ambulatório;
- Programa da Gestante;
- Licença Maternidade e Paternidade estendidas;
- Psicologia Viva - Sessões de terapia online gratuita;
- PAP - Programa de assessoria financeira, jurídica e psicológica;
- Gympass - Desconto em academias;
- Frutas todos os dias;
- Day Off de Aniversário;
- Dress Code Flexível;
- Modelo híbrido de trabalho.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Client Success Intern shadowing the Client Success team at Dreamscape Learn. Gain experience in EdTech and VR technology in a hybrid role based in Culver City, California.
Internship role in Customer Success at Smithfield Foods, focusing on real - life experiences and impactful projects. Involvement in learning plans and presentations to executive leadership.
Customer Success Manager (CSM) Director fostering relationships with healthcare organizations at Salesforce. Supporting business objectives and managing customer incidents with Salesforce's platform capabilities.
Customer Success Manager at Salesforce managing customer success and engagement strategies. Fostering relationships with business executives to enhance customer experience on the Salesforce platform.
Customer Success Manager driving customer success and value for Salesforce's Marketing Cloud. Expertise in SaaS and strong communication skills to guide customer projects.
Bilingual Customer Success Manager leading customer relations at Salesforce. Needed for orchestration of Signature deliverables and client relationships in a technical environment.
Analista de CRM Sênior developing customer relationship strategies in one of Brazil's largest pharmaceutical groups. Seeking an analytical and creative professional with CRM tool experience.
Regional Customer Success Manager at Mastercard focusing on customer engagement and managing network products. Collaborating with cross - functional teams for effective customer solutions and satisfaction.
CRM Manager developing customer engagement strategies and lifecycle marketing for a white - label online casino solutions provider. Collaborating with teams and managing CRM tools to enhance customer retention.