Assistente Administrativo/TI role supporting the technology platform operations of LBCA. Involves product development assistance and client support for system inquiries and technical issues.
Responsibilities
Provide support in the product development area, learning the full workflow to gain experience and knowledge of the profession
Assist with customer support to resolve system-related inquiries
Assist with opening and closing tickets in the company's ticketing system
Provide customer support to resolve technical questions about the software
Requirements
High school diploma or equivalent (required)
Intends to, is currently pursuing, or has completed higher education in a technology-related field
Excel: intermediate level (filters, data validation, VLOOKUP/XLOOKUP, PivotTables)
Word/Docs and PowerPoint/Slides: intermediate level
Passionate about technology
Committed and punctual
Good communication skills and ability to work in a team
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