Administrative Assistant supporting school enrollment processes for Oregon Charter Academy. Providing assistance with student enrollment and office operations in a hybrid work environment.
Responsibilities
Provide high-level support to school staff and be an integral part of the classified staff
Enter data into the online student information system
Assisting prospective families through the enrollment process
Acts as the primary point of contact for processing related documents
Interprets and responds to inquiries in person, via phone or internet
General understanding of enrollment policies and document requirements
Sending and receiving District Notice of Intent to Enroll forms
Performs all functions within FERPA regulations
General knowledge of the 3% enrollment cap and assisting families with the appeals process, and other related laws and regulations
Greet and assist staff, students, families, and visitors both in person and by phone- this includes routing calls, relaying messages, receiving and directing visitors, determining priority matters promptly and courteously
Attend program and department staff meetings to stay fully informed about school activities and efforts, to improve skills, and maintain frequent lines of communication
Maintains pertinent records and performs follow-up assignments
Cultivate and model a respectful work and learning environment
Self-starter who also works well in a team
Assists other personnel as may be required for the purpose of supporting them in the completion of their work activities
Prompt and regular attendance
Provide comprehensive customer service, including front line phone support
Providing reception at the front desk on in-office days
Additional duties as assigned
Requirements
HS Diploma or equivalent
Strong technology, organization and time management skills
Excellent communication skills, both oral and written
Strong customer service approach
High degree of flexibility and dependability
Ability to maintain the integrity of confidential information
Ability to apply and explain policies, procedures, and record systems
Ability to keep accurate records
Ability for minimal travel for required All-Staff meetings, and other meetings or events
Ability to work in the Wilsonville or Mill City office and remotely at times
Ability to work occasional evening hours, as needed
Benefits
Hybrid work from home and at our Wilsonville office
Comprehensive, competitive and affordable medical, vision, and dental benefits
Participation in state retirement plan (PERS)
Tuition reimbursement up to $5,250 per calendar year
403(b) plan with match potential
Additional employer-paid and voluntary benefits
Job title
Administrative Assistant – School Enrollment Specialist
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