Office Manager overseeing the daily office experience at Arcade. Championing connection and culture while supporting team logistics in a hybrid work environment.
About the role
- Administrative Assistant supporting school enrollment processes for Oregon Charter Academy. Providing assistance with student enrollment and office operations in a hybrid work environment.
Responsibilities
- Provide high-level support to school staff and be an integral part of the classified staff
- Enter data into the online student information system
- Assisting prospective families through the enrollment process
- Acts as the primary point of contact for processing related documents
- Interprets and responds to inquiries in person, via phone or internet
- General understanding of enrollment policies and document requirements
- Sending and receiving District Notice of Intent to Enroll forms
- Performs all functions within FERPA regulations
- General knowledge of the 3% enrollment cap and assisting families with the appeals process, and other related laws and regulations
- Greet and assist staff, students, families, and visitors both in person and by phone- this includes routing calls, relaying messages, receiving and directing visitors, determining priority matters promptly and courteously
- Attend program and department staff meetings to stay fully informed about school activities and efforts, to improve skills, and maintain frequent lines of communication
- Maintains pertinent records and performs follow-up assignments
- Cultivate and model a respectful work and learning environment
- Self-starter who also works well in a team
- Assists other personnel as may be required for the purpose of supporting them in the completion of their work activities
- Prompt and regular attendance
- Provide comprehensive customer service, including front line phone support
- Providing reception at the front desk on in-office days
- Additional duties as assigned
Requirements
- HS Diploma or equivalent
- Strong technology, organization and time management skills
- Excellent communication skills, both oral and written
- Strong customer service approach
- High degree of flexibility and dependability
- Ability to maintain the integrity of confidential information
- Ability to apply and explain policies, procedures, and record systems
- Ability to keep accurate records
- Ability for minimal travel for required All-Staff meetings, and other meetings or events
- Ability to work in the Wilsonville or Mill City office and remotely at times
- Ability to work occasional evening hours, as needed
Benefits
- Hybrid work from home and at our Wilsonville office
- Comprehensive, competitive and affordable medical, vision, and dental benefits
- Participation in state retirement plan (PERS)
- Tuition reimbursement up to $5,250 per calendar year
- 403(b) plan with match potential
- Additional employer-paid and voluntary benefits
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