Key Account Manager overseeing OTR sales and customer relationships in South Africa. Responsible for developing new business and maintaining key customer portfolios with site visits.
About the role
- Account Manager building strong relationships and identifying risks in mid-market accounts. Collaborating with internal teams to drive client success with FiscalNote solutions.
Responsibilities
- Establish robust relationships within mid-market accounts
- Identify risks and pursue new opportunities
- Unveil client pain points and organizational objectives
- Retain clients and foster growth within portfolios
- Cultivate strong client relationships and act as a trusted advisor
- Partner with paired CSM for onboarding and adoption processes
Requirements
- 3+ years of relevant professional experience in SaaS account management
- SaaS sales experience and proven track record of hitting sales goals
- Experience selling Professional Services alongside SaaS subscriptions
- High performance in people and relationship management
- Strong written and verbal communication abilities, as well as exceptional organizational skills
- Experience with change management and implementing new solutions within large organizations
- Proficiency with Salesforce
Benefits
- Competitive salaries
- Retirement accounts
- Equity packages
- Comprehensive benefits packages
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