Senior Account Manager for corporate digital investigation and Information Security solutions in São Paulo. Leading key accounts and developing strategies for market penetration and client relations.
Responsibilities
Manage and develop large accounts (key accounts) and strategic clients in the Retail, E-commerce, Industry, Agribusiness, Commodities and Services/Consultancies segments in São Paulo;
Identify, prospect and contact potential clients through market research, events, networking and other commercial strategies;
Present solutions and services clearly, consultatively and persuasively, highlighting benefits and competitive differentiators;
Structure and lead high-value projects aligned with clients' needs and challenges;
Conduct complex negotiations, perform value analysis and manage objections to ensure closing of significant contracts;
Maintain ongoing client relationships, monitor service implementation and identify new business opportunities (cross-selling and up-selling);
Develop penetration strategies for new markets and segments, working together with executive leadership and sales management;
Act as a mentor to junior and mid-level professionals, fostering the development of the commercial team;
Provide strategic feedback to improve processes, products and commercial approaches;
Demonstrate high performance in revenue and margin generation, with a results-focused mindset;
Establish high-level relationships, influencing decision-makers at the clients' director/executive level;
Analyze the market and competitors to provide insights and support the company's strategic decisions;
Represent the company in executive presentations, talks and industry events.
Requirements
Degree or solid background in Information Technology, with specialization or practical experience in Information Security, especially Incident Response;
Proven experience in B2B consultative sales, including management of RFPs/RFQs and public tenders/bids (Editais);
Relevant network in the corporate technology and security market;
Desirable knowledge in Corporate Investigation and Security Governance (GRC), including an understanding of the IIA's Three Lines of Defense;
Familiarity with market frameworks and regulations such as LGPD, NIST and the ISO family;
Experience with CRM tools and commercial methodologies such as SPIN Selling;
Advanced English, fluent for negotiation and technical communication.
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