Account Manager consulting Enterprise clients in EMEA region using Sensor Tower insights. Focus on Russian-speaking markets and building strategic client relationships.
Responsibilities
Serve as the primary point of contact for a portfolio of Enterprise clients across the EMEA region, with a focus on Russian-speaking markets
Consult with clients on how to best utilize Sensor Tower’s data and insights to drive strategic decisions and optimize their mobile app strategies
Deliver product education, onboarding, and ongoing training to ensure clients are maximizing the value of the platform
Build and maintain strong relationships with key stakeholders, from analysts to C-level executives
Identify opportunities for account growth and partner with the Sales team to drive expansion
Analyze client usage patterns to proactively address engagement gaps and ensure long-term retention
Provide client feedback to internal teams to help shape product development and innovation
Collaborate closely with Customer Success, Product, and Marketing teams to deliver a cohesive client experience
Stay up to date with trends in the mobile app ecosystem and bring valuable market insights to client conversations
Represent Sensor Tower at industry events, webinars, and client meetings as a trusted expert in mobile market intelligence
Requirements
Expertise in the Russian language
2-5 years of experience in SaaS, mobile gaming, and/or ad-tech companies in an Account Management/ Account Executive role with a strong understanding of the mobile app ecosystem
Experience creating, managing and implementing Quarterly Business Reviews
Ability to identify product penetration, renewal and upsell opportunities within the managed customer base
Ability to present complex data solution in a clear and concise manner to a variety of audiences, including non-technical
Self-starting attitude, great written and verbal communication skills, and attention to detail
Strong proficiency with spreadsheet technologies(MS Excel, Google Spreadsheet)
Ability to work in collaboration with cross functionally to facilitate timely responses to queries or discrepancies.
Familiarity with contracts, terms of service, and legal issues
Experience with Salesforce (particularly working with the ‘opportunity’ object)
Bonus: Additional languages (In order of preference - (French, German, Polish and Ukrainian)
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