Account Manager responsible for managing and growing SaaS customer accounts at Meltwater. Collaborating with Customer Success and Renewals teams to drive customer retention and satisfaction.
About the role
- Account Manager overseeing client relationships and business opportunities at Pathbit. Focused on ensuring client satisfaction and collaborating with delivery and operations teams.
Responsibilities
- Gerenciar o relacionamento com clientes ativos, garantindo satisfação e continuidade dos contratos
- Prospectar novas contas e oportunidades de negócio (hunting e farming);
- Trabalhar em parceria com os times de delivery, recrutamento e operações;
- Apoiar a comunicação entre cliente e equipe técnica, garantindo alinhamento de expectativas e resultados.
Requirements
- Experiência prévia como account manager ou executivo de contas em empresas de tecnologia, consultorias ou fábricas de software;
- Conhecimento sobre modelos de alocação, outsourcing e projetos sob demanda;
- Habilidade em negociação e relacionamento com clientes corporativos (B2B);
- Boa comunicação escrita e verbal;
- Perfil proativo, colaborativo e orientado a resultados.
Benefits
- Cartão Swile: R$ 500,00
- Plataforma de Estudos: DIO
- Salário e comissão a combinar
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Account Manager responsible for managing, renewing, and driving growth for SaaS customer accounts. Collaborate with Customer Success and Renewals teams in a hybrid work environment.
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