Client Relationship Manager fostering relationships at Blue Ridge Associates, a top ESOP administration firm. Responsible for client satisfaction and retention through effective communication and service delivery.
About the role
- Commercial Account Manager driving development and conversion of sales pipeline for Valpak's sustainability solutions. Establishing business relationships and monetizing them successfully.
Responsibilities
- To drive the overall development and conversion of the sales pipeline for the business.
- This is a multi-faceted role demanding a candidate who thrives upon the responsibility of establishing new business relationships and monetising them through successful sales conversion.
- Revenue Generation: Achievement of an individual annual revenue target, Conversion of inbound sales enquiries, Possess a comprehensive knowledge of all Valpak services to exploit cross sell opportunities, Prepare and present tenders, proposals, and contracts for new accounts.
- Lead generation: Develop and manage the sales pipeline in line with targets, Actively and effectively prospect for new business opportunities with sizeable target organisations.
- Pipeline Management: Use CRM to record all account contacts, including meetings and phone calls.
- Brand and service advocacy: Represent Valpak at Client and Industry events to raise profile of the brand and service proposition.
- Service development: Identify latent client needs and collaborate with operational teams to affect service innovations and improvements, Ensure a smooth handover from sale to operational account manager, Assist the Business Unit Manager to track financial progress throughout the year and forecast where new sales and marketing activity is required to fill pipeline.
- Industry knowledge: Maintain a current understanding of the wider industry, emerging trends and policy developments.
- Lead/Inform the Marketing agenda: Attendance at Monthly Marketing meetings to optimise share of voice and attract inbound leads Execute marketing plans including, but not limited to, blogs, webinars, speaking roles at events etc.
Requirements
- International Regulation experience is essential
- Must be comfortable generating, developing and converting new sales leads
- A customer focused approach
- Excellent written and verbal communication skills
- Excellent solution orientated problem-solving ability
- Excellent customer and account management skills.
- Good team worker with ability to lead and deliver projects as required
- Proactive, self-motivated, able to work to own deadlines and commercially aware
- Negotiation skills
- Full UK Manual Driving License
- Minimum: Grade C in Mathematics and English GSCE/O Level standard
- Educated to Degree level or equivalent (Desirable)
- IT literate including: PowerPoint, Word and Excel
Benefits
- Dual Location / Hybrid worker Status
- Participation in our annual Incentive Plan (VIP) - up to 10% bonus
- 25 days annual leave plus bank holidays, volunteering day and your birthday off!
- Option to buy and sell up to 9 days annual leave
- Access to voluntary benefits including private medical insurance, cycle to work scheme, and subsidised gym membership
- Automatic inclusion in Life Assurance, Critical Illness and Disability Income protection schemes
- Pension scheme up to 8% employer contribution
- Access to reward & discount platform
- Wellbeing initiatives
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