Key Account Manager overseeing OTR sales and customer relationships in South Africa. Responsible for developing new business and maintaining key customer portfolios with site visits.
About the role
- Account Manager handling designated accounts for ExxonMobil, driving sales and client relationship management in Ogden, UT. Engaging with customers and internal teams to enhance service delivery and sales growth.
Responsibilities
- Manage a designated territory of accounts with an associated revenue and sales quota
- Become an expert in handling relationships across both customer and ExxonMobil teams
- Act as the primary contact for resolving customer issues, coordinating with multiple support teams
- Retain existing business through strategic planning and customer engagement
- Discover and pursue upsell opportunities through customer discovery and organic conversations
- Identify new customers across the territory to increase net new customer acquisition by educating and enabling customers to purchase ExxonMobil products
- Use data to manage, review and report on pipeline to manager each week, which includes a forecast and plan to achieve targets
- Provide insights, learnings, and recommendations to improve the sales process and how we support our customers
- Use client provided and self-guided training resources to stay up to date on knowledge of the product
- Attain daily, weekly, monthly, and quarterly targets
- Record customer interactions and engagement in CRM (Salesforce)
- Collaborate as a team player with your counterparts to create a strong culture focused on team growth and excitement
Requirements
- Previous experience in Account management with direct ownership for a sales quota
- Auto industry and lubricant sales experience preferred
- High proficiency in utilizing Excel to sort, filter, and run basic sales reports
- Exceptional written and verbal communication skills with the ability to communicate with high-level customer contacts
- The desire and ability to learn on the fly and do what needs to be done
- An innovative mind always willing and able to contribute creative solutions to problems as they arise
- The ability to think and react quickly to resolve issues and customer needs
- Able to multi-task, manage time effectively and adapt to change
- Proven track record for completing projects with associated deadlines
Benefits
- Structured learning and career development programs
- Mental health program
- Generous Paid Time Off policy
- Paid medical leave
- Child/ Dependent care reimbursement
- Education reimbursement
- 401k match, hardship loan program, access to financial wellness advisor
- Comprehensive health care coverage including medical, dental, and vision
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
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