Account Manager focusing on customer retention and business growth for iconic retail brands at Nedap Retail. Building relationships while ensuring customer satisfaction and alignment with business outcomes.
About the role
- Relationship Manager Intern providing business and financial advice while managing small business client portfolios. Collaborating within RBC to deepen relationships and grow their enterprises in Manitoba.
Responsibilities
- Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs
- Proactively contact clients, gather insights through client discovery, understand their needs and changing circumstances and ongoing satisfaction with all of RBC
- Plan and prioritize client and market activities, find opportunities and make introductions to RBC partners to fulfill clients’ business and personal financial needs to win as One RBC
- Manage risk and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risks
- Champion digital enablement and be an advocate of RBC mobile and online applications, enable our clients to engage with RBC through the channel of choice
- Be on your client’s path, visit your clients on-site to gain a thorough understanding of their business objectives and operations, as permitted
Requirements
- Business development and client acquisition and prospecting skills, including building and leveraging valuable Centres of Influence within the local business community
- Proven track record in exceptional client relationship management
- Excellent communication, time management and organizational skills
- Credit skills and knowledge, including an understanding of risk assessments, financial analyses, credit structuring/solutions, and deal presentations (nice-to-have)
- Completion of the Associate Account Manager training program, or have previous experience as a small business owner, or in similar field (nice-to-have)
- Good knowledge of a broad array of business and personal financial products and services
Benefits
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Opportunity to collaborate with other business segments within the bank
- Competitive compensation
- Flexible work/life balance
- Ability to make a difference and have a lasting impact on your clients’ business and personal life
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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