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Customer Success Manager managing strategic client relationships for Octadesk's SaaS platform. Focusing on client satisfaction and upselling opportunities while collaborating with internal teams.
About the role
- Identify new business opportunities, including new markets, growth areas, trends, customers, products and services.
- Develop and manage a pipeline for different verticals.
- Build relationships with existing and new customers both on business, technology and Cx0 level.
- Identify customer needs to successfully position the value of our data capture and data insights services.
- Participate in and organize with marketing enough conferences, meetings and network events to identify opportunities and become a vertical industry expert.
- Work smart and hard to achieve the quarterly sales targets.
- Identify opportunities to expand the product portfolio with new services, based on proven customer feedback, insights, POC’s and ROI studies and collaborate with the product teams to scale these new solutions to the market.
Requirements
- Technology industry domain expertise and expertise working in business development roles focused on the Belgian Corporate market.
- Experience in solutions selling.
- Being a trusted advisor for clients.
- Strong communication and negotiation skills.
- Experience in creating and managing pipelines.
- Collaboration with Marketing on follow up for lead generation.
- A strong entrepreneurial spirit, taking end2end ownership understanding the dynamics between customer technology executives and business stakeholders.
- Result driven.
- Interested in topics about Data (management), AI , SDG’s and Smart City concepts.
- Fluent in Dutch, English and/or French.
Benefits
- A challenging job in a strong growing international company.
- A team of over 300 talented and helpful colleagues from many different countries.
- Lots of room for personal growth (training, courses, or coaching).
- Competitive salary including work-from-home and travel allowance.
- 25 vacation days, possibility to build up to 35 vacation days.
- Discount on your sports subscription.
- Company telephone and laptop.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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