Account Manager overseeing one Tier 1 or 2 Towne Park account responsible for client and patient satisfaction. Engage in business metrics management and maintain service delivery standards with client relations.
About the role
- Account Manager managing key channel partners across North America for EV charging solutions. Utilizing experience in EV and software solutions to drive partnership success and revenue growth.
Responsibilities
- Manage key accounts and partnerships: Maintain and grow relationships with value-added resellers (VARs) and channel partners. Serve as a trusted point of contact for client inquiries and support.
- Support partnership growth: Assist in identifying potential new VARs, support negotiations, and coordinate onboarding and training to ensure smooth partner integration.
- Grow revenue from new channel partners: Support the development and execution of channel partners’ go-to-market strategy.
- Collaborate with sales and business development teams: Help achieve revenue targets, support upsell opportunities, and contribute to account growth strategies.
- Monitor performance and report insights: Track KPIs, analyze account and partnership performance, and provide reports to internal stakeholders.
- Collaborate with internal teams to address the needs of accounts’ EV charging programs, from coordination between partners, feature requests, and financial payment resolutions.
- Stay informed and add value: Keep up to date on industry trends, competitor activity, and emerging client needs to provide strategic guidance and insights.
Requirements
- 1–3 years of experience in account management, revenue operations, or sales support
- 1–3 years of experience working with procurement teams
- Familiarity with CRM systems (HubSpot preferred) and enterprise business tools
- Knowledge of electrical distribution channels and market dynamics for EV charging, solar, battery storage, or other similar energy services products
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Analytical mindset with the ability to interpret data and provide actionable insights
- Collaborative team player, able to work cross-functionally in a fast-paced startup environment
- Experience in EV charging or SaaS industries is a plus
Benefits
- Free parking
- Subway access
- Snacks
- Coffee
- Team lunches every Tuesday and Thursday
- Attendance at ChargeFest, a 3-day company-wide onsite in Toronto
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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