Hybrid Account Manager – Entertainment

at DULCEDO Management

• Job title: Account Manager – Entertainment
• Job type: Full Time
• Experience level: Junior
• Salary: CA$40,000 - CA$45,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Montreal, Canada

About the role

• Account Manager elevating client relationships and managing talents in the entertainment industry. Responsible for project oversight and strategic development in a dynamic team environment.

Responsibilities

• Supervise and execute negotiated partnerships for our talent from start to finish, ensuring all contractual terms are met.
• Track performance by evaluating key performance indicators (KPIs) and present comprehensive end-of-partnership reports detailing successes, challenges, and key insights to guide future strategies.
• Develop content strategies and concepts, using social analytics and trends to maintain high engagement rates and ensure content effectiveness.
• Collaborate with talent and Dulcedo staff during and after collaborations to ensure each talent maintains a consistent and impactful social presence.
• Actively participate in the agency experience for talent by being involved in onboarding, quarterly planning, and other key activities.
• Assist with day-to-day talent management by providing scheduling support to help organize activities and ensure success.
• Develop content strategies and concept ideas, relying on social analytics and trends to sustain high engagement rates and ensure content effectiveness.
• Manage incoming PR requests, handle interview inquiries, respond to mailings, and process event invitations.
• Contribute to outbound strategies, including talent acquisition, pitching interviews, gift outreach, event RSVPs, and outreach to new brands.
• Attend on-site production days and talent events, providing on-site support to ensure successful collaborations.
• Use appropriate tools and information channels to stay up to date on industry trends, serving as a valuable resource for the team.
• Participate in our buddy program upon request, where you will be invited to mentor new Dulcedo hires and share best practices.

Requirements

• Approximately 1 year of experience in influencer marketing or public relations, either in-house or agency-side.
• Interest in creators focused on lifestyle, beauty, NHL, and comedy.
• Excellent interpersonal skills with a natural talent for building and maintaining strong relationships.
• Strong organizational skills with a proven track record managing tasks, attention to detail, meeting multiple deadlines, following processes, and effective multitasking.
• Good understanding of paid media, influencer marketing, and public relations.
• Demonstrated team player attitude, with a collaborative approach and the ability to give and receive constructive feedback.
• Experience presenting alongside business development teams and clients is a plus.
• A bachelor's degree in a related field is an asset.
• Strong knowledge of online communities in fashion, beauty, and entertainment.
• Experience managing influencer/talent partnerships and evaluating social and industry performance metrics.
• Strong mediation skills with experience in negotiation, conflict resolution, and expectation management.
• Proven experience communicating directly with talent and corporate clients.

Benefits

• Unlimited Vacation. Yes, you read that correctly. This new policy at Dulcedo is one of our top initiatives to provide maximum flexibility to our employees.
• Speaking of flexibility, enjoy a highly flexible work environment with an almost entirely remote schedule, allowing you to adjust your workday as needed for life’s unpredictabilities and weather.
• Freestyle Friday: we finish at 2:00 PM EVERY Friday!
• Our Remote Work Policy is perfect for globe-trotters and expatriates, allowing you to continue your career while exploring the world.
• Receive Comprehensive Insurance covering dental, vision, and medical needs for you and your dependents after just one month.
• Experience our startup mentality combined with internal growth opportunities within a company with over 15 years of experience, offering strong stability.
• Join a close-knit team where respect and collaboration are prioritized.
• Enjoy significant autonomy and creative freedom to add your touch and make an impact where you choose.
• Be part of a rapidly growing company where the sky is the limit!