About the role

  • Serve as main client-facing representative for enterprise accounts.
  • Build trust and long-term relationships with clients with a focus on nurturing and expanding strategic relationships with clients.
  • Work alongside project management to ensure projects are delivered on time on scope and on budget with a superior customer experience.
  • Act as key liaison with internal stakeholders for issue escalation and development of mitigation plans.
  • Collaborate with cross-functional teams to optimize all programs deployed for accounts.
  • Engage clients in identifying key metrics and deliver performance reports within SLAs.
  • Proactively drive business reviews with key partners to discuss performance and align on upcoming initiatives, including forecasting a monthly client pipeline.
  • Prepare long-term and short-term account and plans that map client priorities to the company’s unique value proposition.
  • Present account updates to Everly Health Solutions leadership team as needed

Requirements

  • 3-5 years of account management experience in the healthcare industry required.
  • Bachelor’s Degree required - business or science related field preferred.
  • Track record of successfully owning growing a book of business across multiple accounts.
  • Highly analytical, strategic thinker and data driven, but also a creative problem solver for complex solutions.

Job title

Account Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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