Hybrid Account Executive

Posted 3 weeks ago

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About the role

  • Act as the main point of contact for a portfolio of clients
  • Build strong, long-term client relationships and ensure high satisfaction
  • Manage the full contract renewal process with accuracy and timeliness
  • Monitor client activity to identify potential risks and take proactive action
  • Collaborate with internal teams to resolve issues and deliver a seamless experience
  • Maintain accurate forecasts and contribute to overall sales performance
  • Identify opportunities to grow accounts through upsell and cross-sell strategies
  • Keep CRM systems up to date with qualified opportunities and account insights
  • Support sales and marketing campaigns by promoting relevant solutions to clients
  • Guide new clients through a smooth onboarding process
  • Conduct welcome calls and deliver tailored product training
  • Coordinate internal support to respond quickly to client queries during onboarding

Requirements

  • Fluent in English and Russian
  • Detail-oriented and highly organised, with the ability to juggle multiple priorities
  • Strong relationship-building and communication skills, especially over the phone
  • Proven experience in meeting or exceeding sales/renewal targets
  • Proactive and adaptable, comfortable working both independently and in teams
  • Experience with Salesforce or similar CRMs
  • Background in account management or client-facing roles with senior stakeholders
  • Familiarity with eLearning platforms such as Brainshark or Highspot

Benefits

  • Health insurance
  • Flexible work arrangements

Job title

Account Executive

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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