Account Executive managing book of business for CVS Health in a healthcare setting. Building relationships, delivering renewals, and ensuring client satisfaction across various locations in the U.S.
Responsibilities
Develops strong personal and collaborative internal and external relationships to manage book of business (e.g. ACA, mid-size employer groups) to achieve customer satisfaction, revenue, membership, and earnings objectives.
Accountable for building and maintaining strong relationships with a locally-aligned book of business to ensure case renewal and retention.
Responsibilities include delivering renewals, cross-sales, up-sales, and growing sales.
Determine concerns/barriers for retention of customers; identify top concerns and review mitigation strategy with leadership.
Discuss and present solutions and partners with internal partners to enhance customer experience.
Collaborates with account team members and functional support areas on more complex product or service issues to ensure client’s needs are met.
Requirements
3-5 years of relevant Healthcare Industry experience
2+ years previous Account Management within the Health Insurance Industry
Bachelor’s degree in business or related field or equivalent work experience (HS Diploma + 4 years of relevant experience)
Benefits
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
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