Customer Support Specialist handling complex banking product inquiries and issues. Engaging with clients while ensuring service desk quality in a hybrid work setup.
About the role
- Account Executive at Litera driving legal technology innovation for law firms worldwide. Shape the future of legal practices using cutting-edge AI-driven tools.
Responsibilities
- Earn credibility as a trusted advisor for key contacts within each firm
- Actively listen, understand customer objectives, and articulate relevant technology and business trends
- Work cross-functionally to develop detailed account plans
- Aggressively prospect into current customer accounts for cross-sell opportunities
Requirements
- Earn credibility as a trusted advisor with C-suite and senior leaders
- Strong desire to evangelize technology solutions to challenging business problems
- Comfortable in quickly changing environments
- Competency with Salesforce, Excel, Teams, PowerPoint
Benefits
- Health insurance
- Retirement savings plans
- Generous paid time off
- Supportive work-life balance
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