Hybrid Account Executive, Employee Benefits – Small Group

Posted last month

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About the role

  • Manages assigned book of business, develops client relationships and meets strategic objectives to grow and retain clients
  • Helps to develop and implement client’s benefits strategies
  • Prepares a plan for each account to identify what and how short and long term needs may be met
  • Interfaces with the client at both the HR Manager/Director as well as the C-Suite level to understand the customer's overall objectives and requirements
  • Maintains regular interactions with clients to develop client relationship as well as advise of new product and service offerings and obtain feedback on performance
  • Ensures all services are implemented according to established project plans and all client deliverables meet quality standards
  • Acts as the “quarterback” directing the account team, which may be comprised of an Account Representative(s) and Benefit Analyst(s) on all client work and deliverables
  • Ensures account team is executing deliverables according to standards and best practices
  • Coaches and mentors the account team and provides direction to the team on: RFP and marketing process, including which carriers to include in marketing and negotiating rates with carriers
  • Strategies for new and renewing plans
  • Pre-renewal and renewal timelines, project plans, meetings and presentations
  • Working with clients to identify the possibility of wellness initiatives; pulls in the Wellness Consultant/team to develop alternatives, determine specific plans and implement
  • Offering and implementing value-added services
  • Developing client’s 3-5 year strategic plan as well as the annual planning calendar and ensuring successful execution
  • SPD wrap documents and 5500 filings
  • Strategies and execution for ACA requirements, COVID and new administration legislation
  • Provides Client’s experience reporting requirements
  • Carrier and vendor management
  • Communications
  • All aspects of executing Open Enrollment
  • Provides direction on contribution modeling with Benefit Analysts
  • Is the team point person regarding escalation of issues or activities that the customer encounters with benefits programs and services
  • Understands and can explain all aspects of carrier renewals for assigned clients
  • Prepares and conducts financial, technical and product presentations and demonstrations.
  • Shares ideas and customer needs throughout all phases of service life cycle (plan, design, integrate, install, manage)
  • Keeps current on changes in legislation impacting employee benefit programs and communicates with clients on these changes
  • Is well educated on all HUB products and services
  • Coordinates with the producer on any out-of-scope services

Requirements

  • 5+ years of related experience within a brokerage environment
  • Experience supporting the small group market (100 lives and under)
  • Self-funding experience is preferred
  • Experience as a strategic lead for accounts (leading client meetings, client teams and the delegation of deliverables)
  • Must hold a valid CA Life Agent license

Benefits

  • health/dental/vision/life/disability insurance
  • FSA
  • HSA
  • 401(k) accounts
  • paid-time-off benefits
  • eligible bonuses
  • equity and commissions for some positions

Job title

Account Executive, Employee Benefits – Small Group

Job type

Experience level

Mid levelSenior

Salary

$105,000 - $115,000 per year

Degree requirement

High School Diploma

Location requirements

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