Senior Sales Executive focusing on B2B software solutions at mimacom. Driving customer acquisition and maintaining high - quality sales pipeline while collaborating with international teams.
About the role
- Account Executive - B2B managing logistics operations for Ninja Van in Southeast Asia. Supporting KPI reporting and claims management within the logistics team.
Responsibilities
- Claims Management: Handle logistics claims (e.g., damage, loss, delays) by validating documents, identifying root causes, and helping prevent recurring issues.
- Risk Assessment: Monitor data and reports to identify operational risks, claim trends, and potential issues early on.
- Logistics Coordination: Assist in tracking inbound and outbound shipments, ensuring on-time delivery and compliance with client SLAs.
- Documentation & Reporting: Maintain accurate records, shipment trackers, and basic performance reports (claims trends, KPIs, etc.).
- Service Recovery: Support quick resolution of service issues and coordinate with teams for recovery and client communication.
Requirements
- Minimum of 1–2 years in a logistics support or coordinator role
- Experience working with major FMCG clients is highly preferred
- Strong background in project management, performance analytics, and process mapping
- Advanced proficiency in Microsoft Excel for data reporting and analysis
- Familiarity with Business Intelligence tools (e.g., Power BI, Tableau)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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