Hybrid Account Executive – B2B

Posted last week

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About the role

  • Claims Management: Handle logistics claims (e.g., damage, loss, delays) by validating documents, identifying root causes, and helping prevent recurring issues.
  • Risk Assessment: Monitor data and reports to identify operational risks, claim trends, and potential issues early on.
  • Logistics Coordination: Assist in tracking inbound and outbound shipments, ensuring on-time delivery and compliance with client SLAs.
  • Documentation & Reporting: Maintain accurate records, shipment trackers, and basic performance reports (claims trends, KPIs, etc.).
  • Service Recovery: Support quick resolution of service issues and coordinate with teams for recovery and client communication.

Requirements

  • Minimum of 1–2 years in a logistics support or coordinator role
  • Experience working with major FMCG clients is highly preferred
  • Strong background in project management, performance analytics, and process mapping
  • Advanced proficiency in Microsoft Excel for data reporting and analysis
  • Familiarity with Business Intelligence tools (e.g., Power BI, Tableau)

Job title

Account Executive – B2B

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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