Strategic Account Director driving growth in the NICU market at GeneDx. Collaborating with hospital teams to enhance genomic testing adoption for critically ill newborns.
About the role
- Account Director responsible for delivering innovative campaigns for major Health and Beauty clients. Leading internal teams and managing client expectations with a focus on commercial success.
Responsibilities
- Partner with customers at a senior level to understand their business needs and objectives.
- Act as key point of contact to oversee the delivery of client work.
- Work with internal teams to develop best-in-class campaigns, reviewing and assessing to ensure the very highest quality of output from the team.
- Manage reporting and analysis of campaigns and agency performance for client and internal review.
- Look for opportunities to promote the expansion of our business with existing clients.
- Own and deliver on commercial targets for the account; providing financial leadership to members of the Campaign Management team.
- Lead and work closely with all stakeholders on pitches, responses and submissions.
- Mentor, coach, and provide best practice guidance to other team members, ensuring campaigns' success and colleagues' development.
Requirements
- A degree, or equivalent, in a relevant subject, and/or
- The last 4 years in a managerial position within a similar agency environment working with reputable FMCG / retail/food/health & beauty brands
- Experience in a similar client-relationship management role with the ability to carefully manage expectations and build strategic working relationships
- Exceptional client services experience and a proven track record in developing business growth in a fast-paced environment
- Strong financial acumen to manage budgets and control expenditure and P&L
- Excellent communication skills with the ability to multitask and prioritise conflicting deadlines and work across multiple fast-moving projects with multiple clients
- Good understanding of managing integrated campaigns involving design, production, logistics, print, staffing and events
- Comprehensive project and time management skills with high level of attention to detail. demonstrated in developing large-scale campaigns
- A natural leader with inspiring people management skills; able to hire, and supervise campaign staff and ensure that individual performance goals are achieve
- Excellent written and verbal communication skills, able to role model excellent client report writing skills or campaign briefs and give guidance to team members in doing the same.
- Flexible to work some weekends and occasionally work unsocial hours.
- Flexible to travel nationwide for campaign events.
- Hold a full UK driving license and own a vehicle.
Benefits
- Salary £40 - 55k gross per annum
- Hybrid working opportunities – giving the best opportunity for those all-important water cooler moment plus two days at home for focussed flexibility
- 23 days annual leave plus Bank Holidays, rising each year (capped at 30 plus opportunity to buy / sell holiday scheme)
- Life assurance - to support the financial security of your loved ones
- Day one access to Digital GP service 24/7 - we know getting hold of a GP can sometimes be difficult (plus free private medical healthcare after 2 years' service)
- Retail discounts scheme - save money on lots of everyday high street, online purchases as well as treats and experiences
- Employee Assist Programme 24/7 - support when you need it on a range of practical, financial, health and legal issues
- Our head office location has multiple perks including an onsite gym, free breakfasts, free carparking and onsite café
- Regular company socials from BBQs to festive celebrations
- Quarterly and annual recognition award schemes
- Salary sacrifice scheme to help with your commute costs whether you travel by car or bicycle
- And not to forget free onsite car parking or a free shuttle service from the local train station!
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