Hybrid Account Director

at Zeno Group

• Job title: Account Director
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Sydney, Australia

About the role

• Account Director providing strategic counsel and leading corporate and B2B accounts at Zeno agency. Driving business development and fostering client relationships within a dynamic team.

Responsibilities

• This is a full-time position located in Sydney CBD, with flexible working from home options two days a week.
• As an Account Director at Zeno, you will provide senior counsel for account teams and support the Managing Director and Senior Account Director in all operational aspects of our fast-growing business.
• While driving business development will be part of your role, your strategic mindset, strong financial acumen, and creative thinking will be key to your success.
• You’ll have a keen eye for identifying new business opportunities as they arise.
• You will be working with a team of bright and enthusiastic communicators and a client portfolio comprising professional and financial services, technology, FMCG, and some of the world’s most innovative and fast-growing companies.
• B2B and strong corporate comms experience is essential, with the capability to manage campaigns encompassing employee engagement, C-suite executive profiling, and issues management.
• You will also be confident in driving purpose, sustainability, and social impact programs.
• You will need to be able to devise and execute integrated data-led communications programs that support clients in achieving their commercial and reputational objectives.
• A day in the life could include developing an RFP, managing a team and mentoring, reconciling account budgets, managing servicing levels, running media training workshops, troubleshooting client queries, and a whole lot more.
• We are looking for an Account Director who will be a team player and who likes to get things done without drama or ego interfering!
• Please note that at least six years’ agency experience is essential, with a minimum of two years in an Australian agency. Strong local market and cultural knowledge is required.

Requirements

• 6+ years’ experience, including B2B/Corporate/Fintech expertise
• 2+ years’ experience in an Australian agency environment
• Effective communication – active listening and the ability to persuade and negotiate.
• Confidence in presenting ideas and providing senior counsel to internal and external audiences.
• Strong problem-solving and analytical skills
• High emotional intelligence
• Good judgement and willingness to take risks
• Creative and forward-thinking
• A passion to tell interesting and insightful stories for our clients supported by solid media, influencer, and stakeholder networks.
• Experience leading projects for brands with diverse communications requirements
• Independent thinking, courage to challenge the norm, and confidence to generate fresh ideas.
• Excellent written skills from pitch response to media release, case study, by-line, and online content production
• A genuine passion for the industry we work in, the brands we work with, and looking to grow and learn as part of a driven and ambitious team.
• Flexible, team player keen to mentor and nurture junior team members
• Positive outlook – ready to set an upbeat, positive tone in the office and online
• Fearless, resourceful, and tenacious – able to hit the ground running

Benefits

• Flexible Working
• Weekly 3 days in office, 2 days from home (with phone and internet allowance)
• Finish at 4.00 pm on Friday year-round
• Finish at 1.00 pm every Friday before a public holiday
• Global 30-day Work from Anywhere policy
• Work from anywhere for 30 days, as long as you have reliable wi-fi and can work within reasonable Australian time zones
• Stopover Holiday Extension - three nights’ accommodation paid if you are visiting a city with a Zeno office, and you want to work from
• Aussies Abroad anniversary trip with flights and accommodation to visit another Zeno APAC office
• Anniversary leave day off
• Birthday leave day off
• Annual Zeno Day of Play – a day off to have fun
• World Mental Health Day Off
• Bonus Christmas leave between Christmas and New Year
• Zeno Fearless University - internal training modules
• Zeno Internal Training sessions - with regional and global leaders
• External Training Opportunities
• Self-Care Days (when you need to take a day for yourself, no doctor’s note is needed)
• Headspace subscription
• Employee Assistance Program counseling services