Technical Customer Support in the energy sector for a leading call center. Providing support and solutions in technical issues while working with a dynamic team.
About the role
- Account Director/Senior Account Director for Zeno London’s Corporate Reputation team. Leading client relationships and driving cross-channel communication programmes with a focus on strategy and creativity.
Responsibilities
- Lead day-to-day client relationships and provide senior strategic counsel.
- Drive impactful integrated, cross-channel communication programmes.
- Oversee budgets and delivery, ensuring excellence at every stage.
- Support and mentor brilliant junior talent – helping them (and you) grow fast.
- Contribute to new business efforts: spotting opportunities, shaping proposals and pitching with flair.
- Collaborate across our brand and tech teams to create powerful, joined-up work.
Requirements
- Has agency experience (ideally global) and thrives in a fast-paced environment.
- Brings solid knowledge across corporate reputation, ESG, sustainability, issues & crisis and stakeholder comms.
- Understands both traditional and digital media landscapes.
- Is commercially minded, creative and unafraid to challenge conventional thinking.
- Loves motivating teams and developing talent.
- Has experience leading integrated, multi-market campaigns.
- Is proactive, collaborative – and has a cracking sense of humour.
Benefits
- A genuinely collaborative and entrepreneurial culture – no silos, no egos.
- Huge opportunity to make your mark as our Corporate team grows.
- A mid-sized feel with the backing and scale of a global network.
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