account-manager

EveryMatrix is a leading B2B provider of iGaming solutions, catering to gaming operators worldwide. The company offers a comprehensive suite of modular and API-driven products that enable clients to integrate gaming solutions into their platforms and deliver exceptional player experiences in regulated markets. Its product lineup includes CasinoEngine, a casino integration platform; OddsMatrix, a sports betting solution; GamMatrix, a gaming management platform; and PartnerMatrix, an affiliate platform. EveryMatrix is licensed in multiple jurisdictions and is committed to helping operators expand into new markets by adapting to regional regulatory requirements. The company is known for its strong emphasis on flexibility, creativity, and innovation in gaming technology.

EveryMatrix delivers iGaming software, solutions, content and services for casino, sports betting, payments, and affiliate management to global Tier 1 operators as well as to newer brands. The platform is highly modular, scalable, and compliant, allowing operators to choose the optimal EveryMatrix solution and combine with third-party and in-house technology and capabilities.EveryMatrix empowers clients to unleash bold ideas and deliver outstanding player experiences in regulated markets. The company has 750 employees across 12 countries and serves 300 customers worldwide, including the regulated U.S market.EveryMatrix is a member of the World Lottery Association, European Lotteries Association, and iDEA Growth in the U.S.

EveryMatrix

• Provide ongoing Account Management to assigned clients, representing EveryMatrix and taking full ownership of your portfolio.
• Manage in an efficient and timely manner all operational issues that impact the smooth delivery of the service to clients.
• Act as an internal advocate for the client.
• Assure the confidence of your clients and build long-term relationships.
• Lead in-depth monthly/quarterly performance reporting, and provide insights with recommendations and strategy/focus points to your clients.
• Manage and ensure an educated delivery of premium content releases with all clients to maximize exposure including collaborating with internal teams.
• Support the product pipeline prioritization from a commercial value perspective, and contribute to decisions concerning the continuous improvement of EveryMatrix products and services, providing input where necessary from an overarching commercial strategy perspective.
• Be literate and curious with regards to data, run tracking, reporting and analysis of KPIs.
• Support the marketing efforts of the division and ensuring your clients are in the know with all relevant activity.
• Assist Finance and Legal with client documentation.
• Monitor market trends and have a general overview of what products are good in different regions of the world and present this internally driving action.
• Availability to travel frequently to attend industry events and meet existing clients. As well, a quarterly presence in Bucharest will be necessary.

Account Manager

Account Manager managing client relationships and supporting retail sportsbook operations at EveryMatrix. Involves reporting, data analysis and coordination with clients and internal teams.

Teya is a UK-based company specializing in payment solutions for small and local businesses across Europe. The company offers a variety of services including card machines, mobile payment solutions like Teya Tap, and features such as next-day settlements and real-time analytics to help manage and boost business performance. Teya provides seamless integration with over 50 ePOS systems and offers various payment plans to suit different business needs. They are regulated by the Financial Conduct Authority, ensuring reliable and secure transactions.

Headquartered in London, we are proud to serve small, local businesses across Europe.

We build tools to unlock hassle-free payments and better business management so local businesses can thrive. Our all-in-one offering is designed to simplify the every day in business, all on fair and transparent terms.

Join us in creating solutions that small, local businesses deserve.

Teya

• Champion Merchant Success: Build deep, trusting relationships as a trusted advisor. You’ll regularly engage with your portfolio to understand their business goals, challenges, and needs.
• Drive Growth & Education: Proactively educate clients on new Teya products and features. You’ll identify cross-sell and upsell opportunities to increase account value and help their business thrive.
• Prevent & Manage Churn: Monitor account health to catch early warning signals. You'll take timely action to retain clients and proactively reach out to churned accounts to win them back with tailored solutions.
• Solve & Coordinate: Act as the bridge between merchants and internal teams. Whether it's a technical tweak or a complex inquiry, you ensure a frictionless experience.
• Be the Market Voice: Gather structured feedback from active and former clients to help our Product teams shape the future of Teya in Croatia.

Account Management Specialist

Account Management Specialist dedicated to supporting Teya's merchants in Croatia. Building long-term relationships and driving business growth through active engagement and support.

Nestle is a Swiss multinational food and beverage company that produces and markets a wide range of packaged foods and beverages, including coffee, bottled water, dairy products, infant nutrition, confectionery, frozen foods, and pet care brands. The company sells its products globally through retail and foodservice channels, operates extensive manufacturing and supply-chain operations, and focuses on nutrition, health, and wellness initiatives.

We unlock the power of food to enhance quality of life for everyone, today and for generations to come.

Nestle

• Collaborate with key customers to develop and implement sales strategies
• Achieve sales targets and customer contribution goals for assigned customer
• Analyze customer sales performance and develop business plans aligned with channel, categories and brand strategies
• Negotiate annual business plans with customers
• Conduct regular business reviews with assigned customers
• Monitor in-store execution and provide feedback
• Negotiate annual trade terms with customers
• Manage trade investments and optimize use of allocated funds
• Perform pre and post evaluation on all assigned customer activities to ensure optimal use of trade funds
• Follow up on outstanding debts and claims from assigned customers
• Input to Forecast meetings
• Plan and execute customer development activities in collaboration with Sales Force, Marketing, Trade Marketing, Supply Chain

Key Account Manager

Key Account Manager collaborating with key customers to enhance sales and customer satisfaction in international environment. Focused on developing strategies and achieving targets.

Nexi Group is a leading European payment technology company, often referred to as 'The European PayTech'. It is engaged in providing a range of digital payment solutions and services to businesses of all sizes, consumers, banks and financial institutions, and public sector entities. The company offers payment acceptance, mobile payments, digital corporate banking, open banking, trade surveillance, compliance solutions, and blockchain technologies. They operate across various sectors including medium and large enterprises, small businesses, central institutions, and public sector clients. With a robust presence in over 25 countries, Nexi Group serves approximately 2.9 million merchants and handles around 140 million cards. Their solutions are aimed at driving payment innovation and enhancing the overall payment experience.

We come from the merger and integration of Nexi, Nets and Sia, among the biggest European players in digital payments. 
European by scale, local by nature we are now present in more than 25 countries.

We have the scale, capabilities and proximity to provide the simplest, fastest and safest payment solutions to People, Businesses and Financial Institutions.

We help our Customers pay and accept digital payments through a complete and personalised range of simple, intuitive and secure solutions.

We offer Banks, Small and Medium-sized Enterprises, Large International Corporations, Institutions and Public Administrations a complete range of innovative solutions for digital payments in both card‑present and card‑not‑present acceptance, e-commerce and multi-channel solutions. 

We want to shape the way People pay and Businesses accept payments, by offering to our customers the most innovative and reliable solutions, thanks to our scale and the competence and energy of our people. 

We will drive the transition to a cashless Europe by making every payment digital because it is simpler, faster and safer for everyone.

We strongly contribute to Europe’s digitalisation, managing our business in a sustainable way and with great attention to the environment, as well as to a transparent governance and to society. 

We drive progress by simplifying transactions and by empowering people and businesses to enjoy closer relationships and prosper together.

Nexi Group

• Serve as the primary point of contact for existing clients, maintaining strong business relationships and identifying new opportunities with existing and new clients
• Actively working on new solutions and services together with Product management both on issuing and acquiring services
• Lead client discussions, negotiations and partnership agreements while ensuring alignment with business objectives
• Manage and negotiate business conditions with clients, contractual relationship and partnership with clients
• Actively search for new clients and play an integral part in generating new sales that will enable Nexi a long lasting relationship
• Collaborate with finance and executive management to verify product related business cases
• Oversee major projects by establishing a link between Product and IT organization
• Manage budget, forecast and financial planning for clients accounts – both externally and internally
• Provide industry insights, best practices and knowhow sharing within the team and management
• Keep clients informed on current industry trends, particularly regarding issuing and acquiring business

Key Account Manager at Nexi driving client relationships and new business in an innovative payment solutions environment. Collaborating with teams to enhance service offerings and maintain strong client engagement.

Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance the customer experience – all in a fast, secure and reliable way.

Quality engineering is the backbone of everything we do. Building great customer solutions on the edge of innovation means we hire, grow, and retain the best engineering talent worldwide. Over the last 15 years, we’ve grown into an Engineering Powerhouse with 70+ offices in 6 continents and over 3,700 experts, aiming to change how the world communicates.

We see ourselves as humble engineers led by our philosophy of learning by doing and fueled by our passion for technology. This is why all our solutions are entirely in-house developed, and we are proud of all the talents we have in our company!

Infobip

• Develop and maintain strong, trusted relationships with key telecoms.
• Lead commercial negotiations, including pricing discussions and contract renewals, ensuring mutually beneficial agreements.
• Collaborate cross-functionally with teams across various pillars to coordinate service delivery and meet telecom expectations.
• Serve as the primary point of contact for all telecom account matters, managing communications, escalations, and service updates.
• Prepare and present Quarterly Business Reviews, showcasing value delivered and identifying growth opportunities.
• Analyze usage and performance data to propose optimization strategies and support business development.
• Proactively identify risks and escalation points, ensuring timely resolution and telecom satisfaction.
• Manage billing inquiries and disputes, coordinating internally to address and resolve issues efficiently.
• Facilitate onboarding and rollout of new services, ensuring smooth commercial and operational handover.
• Monitor industry trends and market pricing in coordination with Business Analysts.
• Support internal teams, including sales, marketing, and technical support.

Telecom Account Manager

Telecom Account Manager developing trusted relationships with key telecoms at Infobip. Leading commercial negotiations and managing account matters to enhance service delivery and optimize performance.

Hybrid Account Managers roles in Croatia

Browse 5 hybrid account managers roles hiring in Croatia plus related opportunities such as client partner, account executive and customer success manager.

5 jobs found

Account Manager

EveryMatrix

Account Management Specialist

Teya

Key Account Manager

Nestle

Key Account Manager

Nexi Group

Telecom Account Manager

Infobip