Account Manager managing an assigned book of business in commercial insurance at Insurance Office of America. Ensuring retention and supporting new business while providing exceptional customer service and policy management.
About the role
- Telecom Account Manager developing trusted relationships with key telecoms at Infobip. Leading commercial negotiations and managing account matters to enhance service delivery and optimize performance.
Responsibilities
- Develop and maintain strong, trusted relationships with key telecoms.
- Lead commercial negotiations, including pricing discussions and contract renewals, ensuring mutually beneficial agreements.
- Collaborate cross-functionally with teams across various pillars to coordinate service delivery and meet telecom expectations.
- Serve as the primary point of contact for all telecom account matters, managing communications, escalations, and service updates.
- Prepare and present Quarterly Business Reviews, showcasing value delivered and identifying growth opportunities.
- Analyze usage and performance data to propose optimization strategies and support business development.
- Proactively identify risks and escalation points, ensuring timely resolution and telecom satisfaction.
- Manage billing inquiries and disputes, coordinating internally to address and resolve issues efficiently.
- Facilitate onboarding and rollout of new services, ensuring smooth commercial and operational handover.
- Monitor industry trends and market pricing in coordination with Business Analysts.
- Support internal teams, including sales, marketing, and technical support.
Requirements
- Fluent English speaker; additional language skills are highly beneficial.
- Bachelor or Masters degree in Business, Management or related fields.
- Proven experience in account management, sales, or a commercial role within the telecom or technology sector.
- Strong negotiation and relationship management skills with a commercial mindset.
- Proficient in MS Office, with strong skills in Excel for data analysis and reporting.
- Excellent communication and interpersonal abilities, both written and verbal.
- Analytical thinker with the ability to interpret data to inform business decisions.
- Self-motivated and able to work independently, while collaborating effectively across teams.
Benefits
- Flexible work arrangements
- Employee Stock Ownership Plan (ESOP)
- Competitive salary and rewards
- Time off when it matters most
- Internal mobility, mentorship, and global opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Account Manager/CSR managing new and renewal insurance accounts in a hybrid US role with flexible work options. Responsible for maintaining relationships with coworkers and carriers.
Territory Manager driving strategic growth in mainstream retail for Lovehoney Group. Managing key accounts across mass, grocery, and pharmacy retail sectors in North and South America.
Territory Manager driving high - level performance in North and South America for Lovehoney Group. Focused on developing and executing strategic plans for mainstream retail channels.
Territory Manager for Lovehoney, driving sales and managing key retail accounts across North and South America. Focused on strategic market expansion and sustainable revenue growth.
Territory Manager driving high - level performance across Lovehoney Group in the mainstream retail sector. Focused on developing and executing strategic plans for retail expansion across North and South America.
Publisher Account Manager at ExoClick managing relationships with email publishers. Focused on monetizing traffic and leveraging ExoClick's monetization tools.
Sr. Relationship Manager in agricultural lending supporting farms in the Mountain Plains region. Driving business development, customer management, and portfolio growth through strategic lending solutions.
Account Manager responsible for promoting and selling water resources services in Illinois. Establishing client relationships and developing prospects while ensuring effective project delivery.
Account Manager handling automobile, property, and liability accounts for ClaimsPro. Leading claims management solutions and supporting financial targets with effective practices in Ontario.