Customer service representative supporting international sales for Zwiesel Kristallglas. Handling customer inquiries, order processing, and data management in the glass manufacturing industry.
Responsibilities
Customer support and advisory services
Preparation and review of quotations
Order processing, data entry, data maintenance and reporting/analysis
Handling complaints as well as payment and dunning processes
Requirements
Successfully completed vocational training in a commercial occupation (e.g., Industrial Clerk) (m/f/d)
Proficient in MS Office; SAP knowledge desirable
Very good English skills; additional languages are an advantage
Strong customer orientation
Benefits
Temporary position as parental leave cover
Interesting professional challenge
Comprehensive training and onboarding for the role
Employer contributions to savings plans and a company pension scheme
Possibility to work from home
Job title
Customer Service Representative – International Sales
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