Technical Customer Advisor for Siemens PLM Support focusing on Solid Edge product. Documenting and resolving customer queries through IT ticket system and telephonic support.
About the role
- Monteur für den Kundenservice in Mannheim bei Fire Protection Solutions. Wartung und Inbetriebnahme von Brandschutzanlagen mit Reisebereitschaft.
Responsibilities
- Maintenance of water-based extinguishing systems, fire detection systems, and special extinguishing systems at customer sites
- Commissioning of water-based extinguishing systems, fire detection systems, and special extinguishing systems
- Expansion and modification/retrofit of fire protection systems
- Willingness to travel and to participate in on-call/emergency service
Requirements
- Completed vocational training as a gas and water installer (plumber) or as a locksmith/metalworker, or an equivalent qualification
- Some professional experience in customer service
- Valid driver's license (Class B / car)
- Customer-oriented, communicative, resilient, solution-focused and able to work independently
Benefits
- Comprehensive onboarding
- Commitment to workplace safety
- Attractive employee share/stock program
- Health care benefits
- Childcare allowance
- Bike leasing
- Employee discounts at well-known companies
- Company events
- Special payments such as a Christmas bonus
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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