Technical Customer Advisor for Siemens PLM Support focusing on Solid Edge product. Documenting and resolving customer queries through IT ticket system and telephonic support.
About the role
- Service technician maintaining and installing fire protection systems for clients with regional travel. Collaborating with clients and ensuring system functionality at different sites.
Responsibilities
- Maintenance of water-based fire suppression systems, fire alarm systems, and special extinguishing systems at customer sites
- Commissioning of water-based fire suppression systems, fire alarm systems, and special extinguishing systems
- Expansion, retrofit, and modification of fire protection systems
- Willingness to travel regionally and participate in on-call/emergency service
Requirements
- Completed vocational training as a gas and water installer or locksmith/metalworker (m/f/d), or a comparable vocational qualification
- Some professional experience in customer service
- Valid driver's license (Class B)
- Customer-oriented attitude
- Good communication skills
- Ability to work under pressure
- Solution-oriented and independent working style
Benefits
- Attractive employee share/stock program
- Health care benefits
- Childcare subsidy
- Bike leasing
- Employee discounts with well-known companies
- Company events
- Special payments (e.g., Christmas bonus)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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