Technical Customer Advisor for Siemens PLM Support focusing on Solid Edge product. Documenting and resolving customer queries through IT ticket system and telephonic support.
About the role
- Elektriker für Inbetriebnahme und Wartung von Wasserlösch-, Brandmelde- und Sonderlöschanlagen. Kundenservice-orientierte Aufgaben in Darmstadt mit vielseitigen Verantwortung.
Responsibilities
- Commissioning of water-based extinguishing systems, fire alarm systems, and special extinguishing systems
- Maintenance and inspection of extinguishing control and fault-reporting control panels as well as fire alarm systems at customer sites
- Expansion and modification/retrofit of fire protection systems
Requirements
- Completed vocational training as an electrician or electronics technician, or an equivalent qualification
- Initial professional experience in customer service with electrical systems
- Driver's license class B
- Customer-oriented, communicative, resilient, solution-focused, and able to work independently
- Willingness to travel and to participate in on-call/emergency duty
Benefits
- Benefit from intensive onboarding from day one, as well as our commitment to occupational safety
- Attractive employee stock program
- Health care benefits
- Childcare allowance
- Bike leasing
- Employee discounts at well-known companies
- Company events
- Special payments such as a Christmas bonus
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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