Technical Customer Advisor for Siemens PLM Support focusing on Solid Edge product. Documenting and resolving customer queries through IT ticket system and telephonic support.
About the role
- Monteur für den Kundenservice bei Nohl Brandschutz GmbH, verantwortlich für Wartung und Inbetriebnahme von Brandschutzanlagen. Flexibilität und Kundenservice stehen im Vordergrund.
Responsibilities
- Service and maintenance of water-based fire suppression systems, fire detection systems, and special extinguishing systems at customer sites
- Commissioning of water-based fire suppression systems, fire detection systems, and special extinguishing systems
- Expansion and modification/retrofit of fire protection systems
- Willingness to travel and to provide on-call emergency service
Requirements
- Completed vocational training as a gas and water installer (plumber) or as a locksmith/metalworker (Schlosser), or equivalent vocational training
- Previous professional experience in customer service
- Valid driving license (Class B)
- Customer-oriented, communicative, resilient, solution-focused, and able to work independently
Benefits
- Comprehensive onboarding
- Attractive employee share program
- Healthcare benefits
- Childcare subsidy
- Bike leasing
- Employee discounts with well-known companies
- Company events
- Special payments, e.g., Christmas bonus
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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