Technical Customer Advisor for Siemens PLM Support focusing on Solid Edge product. Documenting and resolving customer queries through IT ticket system and telephonic support.
About the role
- Technician for customer service maintaining fire protection systems with travel requirements in Germany. Involves installation and maintenance of fire protection measures in a client-focused environment.
Responsibilities
- Maintenance of water-based fire suppression systems, fire alarm systems, and special extinguishing systems at customer sites
- Commissioning of water-based fire suppression systems, fire alarm systems, and special extinguishing systems
- Expansion and modification/retrofitting of fire protection systems
- Willingness to travel and to work on-call/emergency duty
Requirements
- Completed vocational training as a gas and water installer (gas and water fitter/plumber), locksmith/metalworker, or equivalent vocational training
- Initial professional experience in customer service
- Valid Class B driving license
- Customer-oriented, good communication skills, ability to work under pressure, solution-oriented and independent working style
Benefits
- Attractive employee share program
- Healthcare benefits
- Childcare subsidy
- Bike leasing
- Employee discounts at well-known companies
- Company events
- Additional payments such as Christmas bonus
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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