Technical Customer Advisor for Siemens PLM Support focusing on Solid Edge product. Documenting and resolving customer queries through IT ticket system and telephonic support.
About the role
- Technician for customer service maintaining water extinguishing systems and fire alarm systems. Requires hands-on experience and customer service skills in Stuttgart, Germany.
Responsibilities
- Maintenance of water-based fire suppression systems, fire alarm systems, and special extinguishing systems at customer sites
- Commissioning of water-based fire suppression systems, fire alarm systems, and special extinguishing systems
- Expansion and modification/retrofitting of fire protection systems
- Willingness to travel and to provide on-call/emergency service
Requirements
- Completed vocational training as a gas and water installer or as a metalworker (or a comparable vocational qualification)
- Some professional experience in customer service
- Valid Class B driving licence
- Customer-oriented, communicative, resilient, solution-focused, and able to work independently
Benefits
- Attractive employee share program
- Health and wellness programs
- Childcare subsidy
- Bike leasing (company bike program)
- Employee discounts at well-known companies
- Company events
- Additional payments such as a Christmas bonus
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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