Claims Process Manager optimizing end-to-end damage processes at Zurich. Collaboration with operational units and stakeholder management to enhance efficiency and customer satisfaction.
Responsibilities
Verantwortung für die Analyse, Optimierung und Dokumentation der End-to-End Schadenprozesse
Zentrale Ansprechperson für bereichsübergreifende Schadenprozesse
Identifizierung und Implementierung von Optimierungsmaßnahmen
Moderation von Workshops und Verantwortung der Business- und Systemanforderungen
Requirements
Universitäts- oder Hochschulabschluss im Bereich Betriebswirtschaft oder Versicherungswirtschaft
Mehrjährige Erfahrung in der Analyse, Modellierung und Optimierung von Prozessen
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