IT Support Engineer managing IT services and infrastructure in Japan for ZF. Leading projects and supporting users while ensuring compliance with IT standards.
Responsibilities
Manage regional delivery of IT services and ensure infrastructure reliability.
Operate and administer onsite IT systems, including servers, storage, and local networks.
Implement monitoring and capacity planning to meet business requirements.
Lead local IT projects and coordinate external resources within budget and timelines.
Provide end-user support and troubleshoot system issues to maintain performance.
Ensure compliance with backup, disaster recovery, and security standards.
Requirements
Bachelor’s degree in Information Systems, Engineering, or related field.
10+ years of experience in IT operations, preferably in the automotive industry.
Strong knowledge of infrastructure components, virtualization, and workplace systems.
Excellent communication and organizational skills with a proactive mindset.
Business-level Japanese and English proficiency, both oral and written; minimal travel required.
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