Client Service Associate facilitating client intakes and assigning services through VON's operating procedures. Ensuring proper scheduling, documentation, and client relations are maintained for quality care.
About the role
- Client Service Representative supporting Zelis Payer Compass for healthcare clients. Researching client needs and resolving issues while ensuring effective system operations.
Responsibilities
- Support Zelis Payer Compass and play a pivotal role in providing direct support to external clients
- Research and understand client history, operations, and business needs
- Act as a point of contact to help resolve customer problems by clarifying issues, determining causes, selecting and explaining the best course of action and applying the appropriate resources to reach a successful resolution
- Train end users to understand the system operations
Requirements
- Bachelor’s degree and/or 4+ years’ experience in client management and/or support, with a healthcare background
- Must have healthcare experience preferably with a focus in revenue cycle
- Excellent written and verbal communication skills; ability to produce simple messaging from complex systems/concepts
- Experience working both independently and in dynamic team settings
- Computer knowledge – specifically MS Office, Intermediate level of Excel is required
Benefits
- Hybrid and remote friendly culture
- Current client information maintenance via the company’s helpdesk system
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Client Care Specialist providing quality customer service and support at Gateway Services Inc. Building rapport and assisting customers through effective communication and organizational skills.
Client Service Associate managing connections between clients and market experts in a leading insights firm. Engaging in research, negotiation, and facilitating expert connections within a dynamic environment.
Client Services Manager at Sedgwick managing multiple client service programs and relationships. Overseeing customer satisfaction, program procedures, and team performance while ensuring growth and development opportunities.
Coordenador Serviço ao Cliente na Vivo, assegurando evolução da planta e funcionalidade dos serviços. Liderando equipe e otimização de recursos para atendimento regional em Minas Gerais.
Tax Senior Associate focusing on private clients and accounting standards at CBIZ, providing tax and advisory services. Collaborating with team members on multiple engagement assignments.
Media Consultant developing integrated cross - media strategies for advertising campaigns. Collaborating with expert teams within the Mediaplus group to execute planning and client services.
Director of Client Service Management working with Fidelity to support next - generation transfer agent operations. Building client relationships and improving operational health through strategic oversight and collaboration.
Tax Director responsible for managing private client services at CBIZ, driving revenue growth, and ensuring quality control. Requires extensive experience in public accounting and leadership skills.
Client Service Specialist at hand2mind, responding to customer inquiries and managing order fulfillment for key B2B accounts. Focus on exceptional service and problem - solving in a fast - paced environment.