Client Service Associate managing custodian interactions and paperwork processing in financial services. Involves scheduling meetings, preparing reports, and maintaining CRM with client communications.
About the role
- Motor Vehicle Direct Client Service Specialist I working in a fast-paced environment for the Vermont Department of Transportation. Responsibilities include managing customer service for high volume mail and paperwork.
Responsibilities
- Fast-paced position in the Mail Processing Unit that requires dealing with large volume of mail on a daily basis.
- Able to work independently and make informed decisions.
- Position may be required to lift 15-25 pounds.
- Perform several job duties within several different units possibly in the same day.
- Travel to other offices with minimal notice to assist when staffing shortages occur.
Requirements
- Two (2) or more years of experience in a customer or client service role that includes significant public contact AND regular use of computer programs.
- Six (6) months or more of work experience in the Vermont Department of Motor Vehicles.
- Ability to process large amounts of mail and paperwork.
- Excellent customer service skills.
Benefits
- 80% State paid medical premium and a dental plan at no cost for employees and their families
- Work/Life balance: 11 paid holidays each year and a generous leave plan
- State Paid Family and Medical Leave Insurance (FMLI)
- Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
- Tuition Reimbursement
- Flexible spending healthcare and childcare reimbursement accounts
- Low cost group life insurance
- Incentive-based Wellness Program
- Qualified Employer for Public Service Student Loan Forgiveness Program
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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