Hybrid Content & Insights Specialist

Posted 2 weeks ago

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About the role

  • Marketing Specialist at Zappi creating and analyzing surveys to shape marketing strategy for B2C brands. Collaborating with cross-functional teams to drive insights-driven campaigns.

Responsibilities

  • Develop and execute marketing campaigns based on insights derived from research, customer data, and market trends.
  • Conduct extensive research studies using the Zappi platform to support product marketing strategies & sales initiatives.
  • Develop and manage a mix of ongoing and reactive research programs to provide timely insights.
  • Become a subject matter expert in the Zappi platform, guiding the marketing team on best practices for data utilization.
  • Analyze consumer data, industry trends, customer behavior, and competitor activities to identify opportunities to create content marketing campaigns.
  • Create clear and concise reports on research findings to inform marketing strategies and campaigns.
  • Identify new opportunities to leverage Zappi data in various marketing channels, including topical conversations and thought leadership.
  • Conduct meta-analysis across customer data to uncover broader market trends and insights.
  • Integrate publicly available data to enrich insights and provide a comprehensive view of market dynamics.
  • Contribute to thought leadership by sharing insights through webinars, presentations, and customer narratives.

Requirements

  • Minimum of 3 years of experience in marketing, preferably with a focus on research-driven campaigns and content creation.
  • Strong understanding of market research techniques and how to translate data into actionable insights for marketing strategy.
  • Proven experience in designing, running, and interpreting research projects, with a strong ability to generate actionable insights.
  • Experience in a consumer insights or marketing analytics role, preferably within a SaaS environment.
  • Experience in applying insights to support demand generation, customer retention, and product marketing strategies.
  • Excellent analytical skills, with a knack for interpreting complex data and translating findings into compelling narratives.
  • Ability to work collaboratively with cross-functional teams, including product marketing, demand generation, sales, content & social media.
  • Strong communication and presentation skills, with the ability to convey insights in a clear and engaging manner.
  • A self-starter with a detail-oriented approach and the ability to manage multiple projects simultaneously under tight deadlines.
  • Familiarity with consumer behaviour, market trends, and experience with advertising or innovation research.

Benefits

  • Three company-paid mental health days (these are pre-scheduled, so the entire company can take the same days off regularly to reset)
  • Generous holidays allowance – we want well rested and motivated teams so encourage people to take plenty of time off. We don’t cap your allowance, but do set a minimum of at least 20 days per year plus national holidays.
  • Private medical healthcare cover
  • Group risk, life & disability contributions
  • Flexible working arrangements, including remote (unless otherwise specified)
  • Thoughtfully designed offices to support both individual work and collaboration without interrupting others
  • Support setting up your home office, if appropriate (chair + desk, etc)
  • Wellbeing benefits such as free yoga and access to trained therapists / counsellors
  • Enhanced parental leave policies
  • Pension contributions via salary sacrifice scheme
  • Tailored personal development through training allowances, coaching, mentorship and career frameworks.

Job title

Content & Insights Specialist

Job type

Experience level

Mid levelSenior

Salary

£35,000 - £40,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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