Product Owner managing customer onboarding across digital and traditional channels. Overseeing compliance and integration with Core Banking Systems in a fast - growing bank.
About the role
- Product Manager at YouTrip enhancing user experience and engagement for their fintech app. Collaboration across teams to address user pain points and drive feature improvements
Responsibilities
- Own and drive feature-level initiatives for the Singapore market, from discovery through delivery and iteration
- Identify user pain points, behavioural friction, and engagement opportunities using data, user feedback, and operational signals
- Translate insights into clear product requirements and prioritised backlogs
- Partner with engineering and design to ship improvements that enhance usability, clarity, and trust
- Work closely with operations and support teams to understand recurring user issues and turn them into product improvements
- Monitor feature performance using dashboards and metrics such as adoption, usage, resolution rates, and customer impact
- Analyse trends, generate insights, and propose experiments or improvements to drive better user outcomes
- Communicate clearly with cross-functional stakeholders and ensure alignment on goals, scope, and delivery
Requirements
- 1–4 years of experience in product management, business analysis, or a related role
- Strong product sense with a focus on user experience, engagement, and continuous improvement
- Comfortable using data to inform decisions and measure impact
- Structured thinker who can break down ambiguous problems into clear, actionable solutions
- Good collaborator who works well with engineering, design, operations, and business teams
- Clear communicator who can explain ideas, trade-offs, and outcomes simply
- Detail-oriented and organised, with the ability to manage multiple workstreams
- Curious, open-minded, and willing to test and learn through iteration
- ****Bonus (not required)**
- Exposure to fintech, payments, or consumer financial products
- Experience working with operational workflows or customer support teams
- Familiarity with dashboards, metrics tracking, or experimentation frameworks
- Background in finance, economics, or analytics
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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