Technical Sales Engineer/Specialist at Xylem, providing technical support to sales and engineering teams. Involves customer interactions and product application expertise in water solutions.
Responsibilities
Provide pre-sales technical support during feasibility, design, and tender stages to outside sales, distributors, and consulting engineers
Assist Engineering Team in assessing potential application of company products to meet customer needs
Prepare detailed product specifications for the development and implementation of customer products/applications/solutions
Work closely with internal colleagues, subject matter experts, and technical and commercial resources
Provide support to the sales team in quotation creation process for engineered projects
Contribute as a technical consultant in efforts to prepare and review project bid package
Prepare and review technical submittals on time and follow up closely with customer for approval
Review specifications and ensure submitted drawings are compliant
Address promptly the questions from customers on the drawings submitted
Work in collaboration with third party vendors to ensure the customer requirements are fully met
Support the project managers in providing technical solutions to the customers and Engineers.
Participate in Xylem Watermark volunteer activities
Requirements
Bachelor’s degree in engineering or equivalent experience required
0-2+ years of relevant experience
Engineer-in-training (EIT) and recent graduates welcome!
Ability to use consistent business processes to achieve desired results
Willingness and ability to always provide superior customer service.
Ability to effectively communicate verbally and in writing.
Strong problem-solving and negotiation skills.
Effective interpersonal skills with customers, coworkers, and management
Strong teamwork and organizational skills with the ability to multi-task.
Proficiency in Microsoft Office products and the use of computer applications.
Valid driver’s license with acceptable driving record
Preferred Qualifications: Mechanical engineering or automation degree
Knowledge of mechanical and pumping designs; hydraulics; pneumatics; water flow; diesel, gas, and electric motors.
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