Sales Engineer collaborating with SMB Sales team to provide product solutions for small and mid - sized businesses. Partnering on use - case discovery and working cross - functionally with Sales, Product, and Customer Success.
About the role
- Technical Sales Engineer/Specialist at Xylem, providing technical support to sales and engineering teams. Involves customer interactions and product application expertise in water solutions.
Responsibilities
- Provide pre-sales technical support during feasibility, design, and tender stages to outside sales, distributors, and consulting engineers
- Assist Engineering Team in assessing potential application of company products to meet customer needs
- Prepare detailed product specifications for the development and implementation of customer products/applications/solutions
- Work closely with internal colleagues, subject matter experts, and technical and commercial resources
- Provide support to the sales team in quotation creation process for engineered projects
- Contribute as a technical consultant in efforts to prepare and review project bid package
- Prepare and review technical submittals on time and follow up closely with customer for approval
- Review specifications and ensure submitted drawings are compliant
- Address promptly the questions from customers on the drawings submitted
- Work in collaboration with third party vendors to ensure the customer requirements are fully met
- Support the project managers in providing technical solutions to the customers and Engineers.
- Participate in Xylem Watermark volunteer activities
Requirements
- Bachelor’s degree in engineering or equivalent experience required
- 0-2+ years of relevant experience
- Engineer-in-training (EIT) and recent graduates welcome!
- Ability to use consistent business processes to achieve desired results
- Willingness and ability to always provide superior customer service.
- Ability to effectively communicate verbally and in writing.
- Strong problem-solving and negotiation skills.
- Effective interpersonal skills with customers, coworkers, and management
- Strong teamwork and organizational skills with the ability to multi-task.
- Proficiency in Microsoft Office products and the use of computer applications.
- Valid driver’s license with acceptable driving record
- Preferred Qualifications: Mechanical engineering or automation degree
- Knowledge of mechanical and pumping designs; hydraulics; pneumatics; water flow; diesel, gas, and electric motors.
Benefits
- Flexible Time Off (FTO) for salaried positions
- health insurance
- dental insurance
- vision insurance
- investment savings plans
- additional miscellaneous benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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