Head of Account Management leading teams for cloud - based POS & E - Commerce solutions. Responsible for customer retention, growth, and strategic account management in the Berlin office.
About the role
- Account Manager driving business development for a fast-growing multi-asset CFD broker. Focused on client acquisition and relationship building in a dynamic, diverse team.
Responsibilities
- Convert leads into active, funded clients through effective communication and personalized support.
- Meet and exceed quarterly KPIs, including revenue, client acquisition, and retention targets.
- Build strong client relationships by providing market insights and tailored solutions.
- Submit accurate daily and weekly reports on client activity, performance metrics, and lead status.
- Stay updated on Forex market trends and communicate relevant updates to clients.
- Ensure compliance with industry regulations and company policies.
- Collaborate with sales and marketing teams to optimize lead generation and conversion strategies.
Requirements
- Bachelor’s degree in business or any related field
- Experience in sales or Customer Support in CFD, forex, stocks, crypto, real estate, and insurance industries is a plus
- Excellent English skills (verbal and written)
- Excellent Tagalog skills (verbal and written)
- Proficiency in additional dialects or languages, such as Bisaya, Ilocano, Bicolano, or similar, is considered an advantage.
Benefits
- Competitive Remuneration
- Work within a global and fast-growing organization
- Friendly, supportive, positive, and professional team of experts
- Multicultural and diverse environment
- Full-time employment
- Competition Allowances
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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