Hybrid Head of Account Management – POS Systems (SaaS)

Posted 18 hours ago

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About the role

  • Head of Account Management leading teams for cloud-based POS & E-Commerce solutions. Responsible for customer retention, growth, and strategic account management in the Berlin office.

Responsibilities

  • Lead and develop the team
  • Ensure retention and growth
  • Manage pipeline and forecasting
  • Collaborate with Sales
  • Optimize processes
  • Manage strategic accounts
  • Drive team performance
  • Develop strategies

Requirements

  • Leadership experience in account management
  • SaaS or tech background
  • Leadership & coaching skills
  • Results-oriented mindset

Benefits

  • Career opportunities: Clear growth paths and real promotion opportunities.
  • Equity participation: Become a co-owner through our stock program.
  • Wellness budget: Annual allowance for fitness, sports, or your new bike.
  • Mental health: Access to Modern Health for coaching and counseling.
  • Work from Anywhere: Up to 60 days per year working remotely from anywhere worldwide.
  • Learning & development: Free access to LinkedIn Learning.
  • Social engagement: Paid time off for volunteer work.
  • Public transport subsidy: Support for your bus & train commutes.
  • Office perks: Team breakfasts, lunches, snacks & drinks at the Berlin office.

Job title

Head of Account Management – POS Systems (SaaS)

Job type

Experience level

Lead

Salary

€110,000 - €150,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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