Hybrid Senior Key Account Manager

Posted 16 hours ago

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About the role

  • Senior Key Account Manager at CREA managing e-commerce journey and driving brand growth. Collaborating across teams to enhance customer experience and brand portfolio in Southeast Asia.

Responsibilities

  • Growing brand portfolio through joint business planning
  • Preparing joint business plan and driving weekly/monthly/quarterly reviews of performance against targets
  • Advising brands on go-to-market strategy for new product ranges
  • Planning promotional campaigns and coordinating execution with Onsite Manager
  • Planning brand marketing engagement including onsite brand visibility, online marketing strategy and co-marketing efforts on social media and offline
  • Conducting opportunity assessment and connect with connections to bring new potential brands into company portfolios
  • Managing daily engagement with large brand accounts
  • Managing price competitiveness, assortment, and stock availability
  • Working with cross-functional teams to resolve any issues impacting brand performance on all platforms (operations, fulfillment services, marketing, finance etc.)
  • Conducting regular analysis on sales, traffic, conversion, and customer funnel
  • Driving and sharing insight to guide promotional and marketing input
  • Day-to-day operations on executing graphic briefs, store set ups, cutting & uploading banners, and campaign submissions to platform
  • Discussions and execution with platform on campaigns as well as visibility management and submissions

Requirements

  • 2-4 years of professional experience in ecommerce enablers, internet startups, or renowned international brands
  • Familiarity with platforms such as Lazada, Shopee, or TikTok
  • Bachelor’s degree in economics, Engineering, Business Administration, or related fields is required
  • Proficiency in Excel and PowerPoint is a must
  • Exceptional client-facing aptitude paired with strong communication skills in both English (fluent) and Thai
  • Ability to thrive in both individual and collaborative settings, with a willingness to take hands-on action
  • Negotiation and brand management skills, underpinned by a commitment to achieving growth for brand partners
  • Demonstrable capabilities in leading projects, devising account plans, and providing mentorship to team specialists

Benefits

  • Join a fast-growing company at the forefront of e-commerce and live commerce in Southeast Asia
  • Work with top international and regional brands across fashion, beauty, lifestyle, and more
  • Lead a high-performing team and play a key role in shaping our commercial future
  • Dynamic, multicultural, and collaborative work environment with strong opportunities for career development

Job title

Senior Key Account Manager

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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