Client Services Executive managing client queries via phone, live chat, and emails at Glint. Collaborating with cross - functional teams to ensure high customer satisfaction in London.
About the role
- Client Services Consultant at WorkNest providing onboarding and training support for HR software clients. Working in a hybrid, collaborative environment based in Glasgow.
Responsibilities
- Deliver exceptional onboarding, training, and support for HR software clients
- Provide tailored training, answer queries
- Ensure a smooth and engaging onboarding experience
- Collaborate with Client Success Managers and Client Experience Team
Requirements
- Experienced customer service professional with at least 2 years in a client-facing role
- Understanding of building trust and delivering a supportive, solutions-focused experience
- Naturally detail-oriented and highly organised
- Confident using technology and quick to learn new systems and tools
- Keen eye for spotting patterns or recurring issues
Benefits
- Excellent benefits package
- Hybrid working with an office base in Glasgow
- Supportive, collaborative team culture
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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