Hybrid Client Services Manager – 10-12 Months Maternity Cover

at Ogury

• Job title: Client Services Manager – 10-12 Months Maternity Cover
• Job type: Full Time
• Experience level: Junior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Copenhagen, Denmark

About the role

• Client Services Manager responsible for client account success and campaign performance optimization. Working at Ogury, a global adtech company revolutionizing persona-based strategies.

Responsibilities

• Act as the primary point of contact for a portfolio of client accounts, building strong and trusted relationships.
• Lead client onboarding, campaign launches, and ongoing account management.
• Set up, manage, and optimize campaigns to deliver against agreed KPIs.
• Monitor campaign performance, pacing, and account health, proactively addressing risks and issues.
• Collaborate with Sales, Product, Engineering, and internal teams to support client retention and growth.
• Deliver client training, insights, and clear performance reporting, including post-campaign analysis.
• Identify opportunities for optimization, upsell, and expansion based on performance and client needs.

Requirements

• 1–3 years’ experience managing client accounts in a client-facing, account management, or customer success role.
• Proven understanding of digital advertising, campaign management, or programmatic media (preferred).
• Experience with 3rd party ad servers (e.g., DCM, Adform), ad verification tools (e.g., IAS, DV, MOAT), and/or SSPs/DSPs (e.g., DV360, TTD, AdForm, Xandr) is a plus.
• Experience with tag management systems (e.g., GTM, Adobe) is a plus.
• Proven ability to manage multiple campaigns or accounts simultaneously in a fast-paced environment.
• Strong analytical and problem-solving skills with the ability to interpret campaign performance data.
• Excellent communication and relationship-building skills with clients and internal stakeholders.
• High attention to detail and strong organizational skills.
• Ability to collaborate effectively across functions, coordinate with multiple teams, and build strong partnerships to deliver successful outcomes.

Benefits

• A competitive compensation package
• 401K Plan with a competitive company match
• Generous holiday and leave allowance, in addition national holidays
• A strong focus on the well-being of our team members, with access to both physical and mental health resources
• Flexible Working Model: At Ogury, we believe in the power of presence to fuel innovation. Our hybrid approach is centered on two core in-office collaboration days to drive team synergy, plus one additional office day of your choosing to support personal balance. This 3-day baseline ensures strong connection and real-time problem-solving, while allowing for flexibility across the rest of the week.
• And more