Client Support Lead providing operational support and mentoring for teams at Zinnia. Liaising with multiple departments to resolve client and production issues.
About the role
- Senior Specialist at BNY influencing client service through systems integration and business problem-solving. Working with the Salesforce.com ecosystem and guiding less experienced analysts.
Responsibilities
- Contribute to designing and implementing integrations between various systems
- Participate in identifying and evaluating third-party applications for multi-year implementation roadmap.
- Provide technical expertise with Salesforce.com best practices.
- Collaborate with technical architects, developers, and business users.
- Perform job function independently and guide less experienced Business Analysts.
Requirements
- Asset Management industry experience preferred.
- Strong business, problem solving, and analytical skills.
- Ability to think creatively for innovative solutions.
- Understanding Salesforce.com ecosystem and flows.
- Excellent communication skills.
- Conduct hands-on training and creation of training materials.
Benefits
- highly competitive compensation
- benefits programs
- wellbeing programs
- generous paid leaves
- paid volunteer time
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
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