Client Support Lead providing operational support and mentoring for teams at Zinnia. Liaising with multiple departments to resolve client and production issues.
About the role
- Client Services Representative responsible for addressing account and transaction inquiries for Moneycorp. Providing exceptional support and communication to enhance customer satisfaction and loyalty.
Responsibilities
- You will be our customers’ first point of contact, providing expert service for all queries relating to their account and their transactions
- You will provide exceptional support and service to clients by addressing customer inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving
- You will ensure queries are resolved efficiently and that customers have a positive experience in all interaction with us becoming advocates of Moneycorp
Requirements
- Experience in a Customer Service /middle office role would be great, but not a necessity if you’re a quick learner
- Experience communicating via telephone and email
- Excellent English, written and verbal is essential
Benefits
- Health insurance
- Professional development opportunities
- Flexible working arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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