Managing relationships with commercial customers in the United States while securing renewals and growing revenue through upsells. Providing training and support to maximize usage and customer satisfaction.
Responsibilities
Managing and growing existing Commercial Customer relationships in a defined, US-based territory
Fostering relationships within account base
Securing renewals and growing revenue through both price increases and application upsells
Providing ongoing training and support to maximize usage
Conducting customer needs assessment and qualifying target opportunities
Preparing activity and forecast reports
Attending conferences and tradeshows to promote product visibility and generate leads
Building lasting customer relationships to retain and grow existing commercial customer base
Reviewing account utilization management reporting and providing recommendations
Collaborating with marketing in account communications planning and marketing campaigns
Requirements
Bachelor's degree or equivalent years of experience
A minimum of 5 years of sales experience preferably in healthcare or IT related sales
Strong computer skills (Internet, Excel, PowerPoint, Word, CRM Programs)
Experience demonstrating and selling sophisticated and complex products/technologies
Possess strong product knowledge of all CE applications that are sold in the commercial market
Strong telephone, presentation and written communication skills
Valid US driver’s license and Passport to manage overnight travel up to 30%-35% in territory
Wealth Client Relationship Manager operationally leading advisory teams for high - net worth clients. Supporting financial goals and implementing financial plans in a collaborative environment.
Employee Relations Manager at Vantage Data Centers overseeing the design and implementation of employee relations programs. Leading initiatives to enhance workplace culture and legal compliance in multiple US locations.
Account Manager leading content marketing campaigns at Mediaplanet. Combining research, sales, and client management to deliver measurable value to partners.
VP of Account Management responsible for driving Net Revenue Retention (NRR) strategies and leading account management teams at Mosai. Focused on expanding customer relationships in healthcare services.
Enterprise Account Manager owning post - sale growth and retention for Mosai's healthcare technology solutions. Managing complex accounts and driving renewals and expansions across a portfolio of Enterprise accounts.
Account Manager managing renewals and expansions for SMB accounts at Mosai. Collaborating across departments to drive sales in home - based and healthcare technology markets.
Digital Account Manager managing clients' digital performance strategies and ad campaigns at Havas. Leading projects, optimizing client needs, and developing strong media channels.
MMIS/MES Account Manager at Conduent developing strategic client relationships in Government Healthcare. Leading account growth while ensuring delivery of exceptional services and collaboration with internal teams.
Key Account Manager for Global Accounts handling local deployment within BENELUX. Collaborating as partner to activate use cases and ensure growth of multinational accounts.