Managing relationships with commercial customers in the United States while securing renewals and growing revenue through upsells. Providing training and support to maximize usage and customer satisfaction.
Responsibilities
Managing and growing existing Commercial Customer relationships in a defined, US-based territory
Fostering relationships within account base
Securing renewals and growing revenue through both price increases and application upsells
Providing ongoing training and support to maximize usage
Conducting customer needs assessment and qualifying target opportunities
Preparing activity and forecast reports
Attending conferences and tradeshows to promote product visibility and generate leads
Building lasting customer relationships to retain and grow existing commercial customer base
Reviewing account utilization management reporting and providing recommendations
Collaborating with marketing in account communications planning and marketing campaigns
Requirements
Bachelor's degree or equivalent years of experience
A minimum of 5 years of sales experience preferably in healthcare or IT related sales
Strong computer skills (Internet, Excel, PowerPoint, Word, CRM Programs)
Experience demonstrating and selling sophisticated and complex products/technologies
Possess strong product knowledge of all CE applications that are sold in the commercial market
Strong telephone, presentation and written communication skills
Valid US driver’s license and Passport to manage overnight travel up to 30%-35% in territory
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