Hybrid Senior Strategic Account and Relationship Manager

Posted 3 weeks ago

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About the role

  • Managing relationships with commercial customers in the United States while securing renewals and growing revenue through upsells. Providing training and support to maximize usage and customer satisfaction.

Responsibilities

  • Managing and growing existing Commercial Customer relationships in a defined, US-based territory
  • Fostering relationships within account base
  • Securing renewals and growing revenue through both price increases and application upsells
  • Providing ongoing training and support to maximize usage
  • Conducting customer needs assessment and qualifying target opportunities
  • Preparing activity and forecast reports
  • Attending conferences and tradeshows to promote product visibility and generate leads
  • Building lasting customer relationships to retain and grow existing commercial customer base
  • Reviewing account utilization management reporting and providing recommendations
  • Collaborating with marketing in account communications planning and marketing campaigns

Requirements

  • Bachelor's degree or equivalent years of experience
  • A minimum of 5 years of sales experience preferably in healthcare or IT related sales
  • Strong computer skills (Internet, Excel, PowerPoint, Word, CRM Programs)
  • Experience demonstrating and selling sophisticated and complex products/technologies
  • Possess strong product knowledge of all CE applications that are sold in the commercial market
  • Strong telephone, presentation and written communication skills
  • Valid US driver’s license and Passport to manage overnight travel up to 30%-35% in territory

Benefits

  • Medical, Dental, & Vision Plans
  • 401(k)
  • FSA/HSA
  • Commuter Benefits
  • Tuition Assistance Plan
  • Vacation and Sick Time
  • Paid Parental Leave

Job title

Senior Strategic Account and Relationship Manager

Job type

Experience level

Senior

Salary

$121,350 - $170,050 per year

Degree requirement

Bachelor's Degree

Location requirements

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