Account Manager developing and maintaining relationships with big clients in the commercial sector at Desjardins. Focusing on promoting and selling products to grow the business.
About the role
- Employee Relations Manager at Vantage Data Centers overseeing the design and implementation of employee relations programs. Leading initiatives to enhance workplace culture and legal compliance in multiple US locations.
Responsibilities
- Leads the design, implementation, and delivery of employee relations programs, policies, and practices to ensure a fair, consistent, and legally compliant workplace
- Serves as the primary subject matter expert for complex employee relations issues, including investigations, policy interpretation, conflict resolution, and compliance with employment laws
- Partners closely with leaders, managers, legal, and the broader People & Culture team to mitigate risk and promote a positive workplace culture
- Develops proactive training, tools, and processes that enhance manager capability and strengthen employee engagement across the organization
- Advises company leaders and coaches managers and employees on strategies, policies, programs, and best practices
- Manages and supports a variety of general People & Culture projects as needed, such as onboarding, performance management, talent assessment, succession planning, engagement surveys, local training & development, policy updates and creation, audits, compensation, and employee communication
- Exercises tact and diplomacy in handling sensitive, complex, and confidential personnel issues and serves as a trusted advisor to employees.
Requirements
- Proficiency in French (written and verbal)
- Bachelor’s degree in Human Resources, Business Administration, Employment Law, or a related field; or equivalent experience
- HR Certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) strongly preferred
- 7+ years of progressive HR experience, with at least 3+ years specializing in employee relations, including complex case management and workplace investigations
- Expert-level knowledge of federal, state, and local employment laws and regulations; experience with multi-state or global employment law preferred
- Proven ability to conduct thorough, impartial investigations and document findings clearly and accurately
- Demonstrated skill in conflict resolution, mediation, and delivering difficult messages with empathy and professionalism
- Experience developing and delivering training programs for managers on employee relations, compliance, and workplace culture
- Strong business acumen and ability to partner with leaders to assess organizational risk and recommend practical solutions
- Exceptional written and verbal communication skills, including the ability to present complex issues to senior leadership
- Proficiency in HRIS systems (Workday preferred), Microsoft Excel, PowerPoint, and Outlook
- Ability to work independently while managing multiple priorities in a fast-paced, high-growth environment
- High level of discretion and ability to handle sensitive and confidential information appropriately
- Willingness to travel up to 15%, with flexibility for occasional off-hours needs.
Benefits
- medical, dental, and vision coverage
- life and AD&D
- short and long-term disability coverage
- paid time off
- employee assistance
- participation in a 401k program that includes company match
- many other additional voluntary benefits
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