Commercial Consultant responsible for client prospecting and relationship management in logistics. Conducting sales visits, negotiating proposals, and maintaining active client relationships.
WK
Hybrid Advanced Inside Sales Representative – Core Account Manager, Academic & Medical Sales
Posted 3 months ago
About the role
- Advanced Inside Sales Representative managing a book of existing accounts for medical and academic sales. Focus on upselling and developing new business opportunities across specified regions.
Responsibilities
- Manage a book of existing business comprised of accounts $50k and smaller
- Uncover upsell opportunities, through qualifying customer needs and intent
- Serve as a key resource within the sales team, focusing on executing and problem-solving to improve sales processes and outcomes
- Sell evidence based practiced resources including journals, books, and research workflow tools to academic and medical institutions
- Identify and develop new business opportunities for core offerings
- Handle complex outbound sales
- Process and manage high-impact customer orders
- Maintain and update detailed and accurate customer records including meeting and e-mail activity
- Follow up on leads and convert them into sales
- Record, analyze, and report on detailed sales activities and trends
- Develop and present comprehensive sales quotes and proposals
- Manage customer accounts and ensure their satisfaction
- Collaborate with multiple departments to close deals
- Implement strategic sales initiatives
Requirements
- bachelor’s degree or equivalent experience
- 2+ years experience customer engagement experience
- Ability to drive growth in assigned accounts
- Strong value-based, consultative selling strategy
- Strong prospecting and closing skills
- Strong verbal and written communication skills
- Understanding of principles and practices for effective customer service and large account management
- Proficient use of Customer Relationship Management tools
- Capability to understand and resolve complex customer issues
- Strong organizational and time-management skills
- Basic analytics for tracking performance and metrics
- Tenacious self-starter who can prospect and close sales
Benefits
- Medical, Dental, & Vision Plans
- 401(k)
- FSA/HSA
- Commuter Benefits
- Tuition Assistance Plan
- Vacation and Sick Time
- Paid Parental Leave
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